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    • RETURNS/EXCHANGE POLICY

    Derrimut 24:7 Gym Return Policy

    Refunds/Exchanges are only available on Apparel and Accessory Products purchased from Derrimut 24:7 Gym. They must be returned within 14 days of receiving your order to see if you are eligible for a refund/exchange.

    Strictly NO refunds on Upfront Memberships

    ONLINE RETURNS

    Online purchases of Apparel and Accessory products cannot be returned in-store and must be returned and processed at our warehouse.
    Following policy is only for Apparel and Accessory Products

    Change of Mind: If a change of mind occurs about an item ordered, the item will need to be returned, unopened, unused and in its original condition, at your own expense, within 14 days of purchase. A refund or exchange will then be processed. If items are not sent back in the same condition they were shipped in e.g. arrives with dog/human hair, make up stains etc., the item cannot be returned. Derrimut 24:7 Gym reserves the right to reject items that do not comply with the above conditions, and will return the item to senders.

    Damaged and/or Incorrect Items: Items are packaged in a way that they will arrive to you in excellent condition. However, due to your package going through many hands once it leaves our warehouse, the products may shift causing unintentional damage during transit. If you receive a product that has been damaged in transit, please contact us within 24 hours of receiving your order. Please provide a description and photo of the damage occurred to contact@derrimut247.com.au, so an exchange can be processed. Do not dispose of the item(s) and retain the original box and packaging as inspection may be required by the carriers.

    ONLINE RETURN PROCESSING:

    Following policy is only for Apparel and Accessory Products


    Returns will be processed within 7 business days of when receiving the goods into our warehouse facility. Refunds will be processed via the payment method in which the you have made the original purchase.

    To view our full Refund/Exchange policy for Apparel and Accessories please click the button below

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