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COVID-19 Frequently Asked Questions

MEMBERSHIPS

Can I cancel my current membership?

• If you are in an existing LOCK IN contract, you are not eligible.

• If your contract has ENDED and you are month to month, you can cancel your direct debit with 30 day’s notice when the gyms re-open.

Any further questions, please email: memberships@derrimut247.com.au


HEALTH, SAFETY & CLEANING

How is your gym COVID-Safe?

In order to make our gyms the safest environment to train in we have implemented the following procedures; ⁠

• Cashless Business – to begin from 15th June 2020.⁠⠀

•  Front counter screens to limit contamination.⁠⠀

• STRICTLY - No Towel, No Train. You must train with a gym towel at all times (this will be heavily supervised for the safety of our members and casuals).⁠⠀

• QR code checkin must be presented to staff before entry.

•  Introduction of new Cleaning Stations with hand sanitisers.⁠⠀

•  Derrimut 24:7 Gym “CLEAN TEAM.” Extra cleaners on site at all Gym locations cleaning equipment, topping up sanitary stations & ensuring distancing measures are being implemented.⁠⠀

•  Regular cleaning enforced by patrons for high “touch” areas.⁠⠀

•  Distancing measures enforced by maintaining safety distance requirements of 1.5m.⁠⠀

•  Water bubblers will be removed.⁠⠀